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New Clients and Referrals
We love new clients and referrals! Please let us help as you look for a veterinarian for the first time, or are transitioning to a new provider. We are more than happy to answer questions or give you a tour of our facility.
When you are ready, we recommend that you complete the pet information form and client information form prior to your appointment. You may submit it online or bring it with you to your appointment. Below are some frequently asked questions.
Frequently Asked Questions
Q: What animals do you treat? A: Our practice is restricted to cats and dogs.
Q: What are the credentials and background of your vet staff? A: All the members of our veterinary staff are heavily credentialed. Read more about us individually. Many of us have decades of experience in veterinary medicine.
Q: Why would I pick you over other vets? A: Many of our clients value the time and attention they receive from us, especially the 30 minute standard appointments. Our clients tend to feel they get a higher quality of service and know their veterinarian will be with them throughout the lifetime of their pet.
Q: I’ve been referred by another clinic. How can you help? A: We are frequently sought out for second opinions. The veterinarians have many years of experience and a wide range of knowledge.
Q: What are your office hours? A: Monday–Friday: 8 am–8 pm, Saturday: 8 am–1 pm
Q: How do you handle anxious and frightened animals? A: Our staff has been fully trained in reducing patient anxiety and use a variety of methods, to include specialized handling, calming pheromones, treats, extra attention and gentle restraint. Once we establish care, we may offer options for mild sedation. Our goal is for your pet to find the veterinary visit to be a positive experience.
Q: How do I book my first appointment? A: Simply call us at (610) 923-0393 to book your appointment.
Q: What forms of payment do you accept? A: We accept cash, check, MasterCard, VISA, Discover, and debit cards. We also offer our clients CareCredit. Designed exclusively for health care expenses, it allows you to pay "on time," working similar to a credit card. But, unlike credit cards, it offers low or no interest, zero hidden fees, and low minimum payments.
Q: Do you take pet insurance? A: Yes, we are accustomed to working with many pet insurance providers. Read more about payment options and view links to pet insurance.